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The Case for Multiple Avatars

For the many years I’ve employed kanban, scrumban and flavours of proto-kanban in teams I’ve worked with I have sometimes felt like a bit of an imposter....

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A guide to getting started with Kanban

5 years ago whilst working at, what some might say, a leading tech firm, I had the great fortune to be introduced to, what some could say – in technology years, is an ancient way of working...

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Open all doors, Open all senses, Open all defences, ask “why were these closed?”

24 years ago as a young migrant; a northerner abroad in the south, I reached out as part of my studies to find something and someone familiar, a voice that resonated from the Lancashire mill towns of my birth and understood the nature of the migration, the journey I was in the midst of. I cast my eyes and ears around and they alighted on Lemn. I read his words, felt his passion, and caught his mood...

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Facebookification of… – the socmed schism

Firstly, and let me just be very clear on this, I am not sure I have any clue about where I stand on this matter. Maybe I’ll work it out by the time I’ve finished reading these words that are appearing in front of me as I type...

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Agile, DevOps & Lean piquing the interest of ITIL adopters

Last week I attended the always superb IT Service Management Show, SITS15, having been invited to present a seminar talk on Kanban, its uses, benefits and how it can accelerate improvement within IT Ops teams...

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Giving a home to “orphaned” work

I’ve been working with an institution that is raising the prominence of both Risk and Service Improvement in its IT organisation. In the sensible manner that we usually go about implementations of this nature a vision has been described, teams of people have been pulled together and a lot of thought has been put into process and methodology...

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I'm S.A.D.* I think my methodology failed!

I'm not sure whether it's something about the season; the clocks are about to go back, the nights (for those of us in the northern hemisphere) are drawing in, there’s a chill in the air – but it seems to me that I’m noticing more and more articles, videos, slideshares and the like, attempting to explain or even just bemoan the fact that ITIL, Agile, TOGAF, or A.N. Other methodology is NOT working...

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Beware the Myth of Common Sense

“We should definitely do that, at the end of the day it’s just Common Sense……..” careful now, hold on a sec, on reflection has that conversation finished a little too quickly?...

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